VPNIW / LINE DIRECTORY

Regional Locations and Route Selection

110+ countries / 150+ routes. First identify where you need to connect, then choose a region and route type.

Routes for accessing services in mainland China differ from those for international websites. A region usually identifies the exit location, while the route type describes how the connection is routed. Consider both alongside the target website’s requirements.

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REGIONS / DIRECTORY

Browse international routes by region

The table below illustrates how to read the regional directory. The countries and regions are examples shown on this site; the cities are for reference only. They do not confirm that nodes are available in those cities, or that every region offers every route type. Check the directory in your account and the labels in your client for available nodes, cities, and connection types.

Start by checking which regions the target service supports, then see whether your client offers an exit in one of them. For services in mainland China, choose a suitable route listed in your account directory; for international websites, select a route that matches the service’s regional requirements. Don’t infer a route’s purpose from its country name alone, or assume that differently named nodes use entirely separate network paths.

Regional examples only — not a list of available nodes. Check your account directory for current details.
Country / Region City Route type Streaming support
Asia-Pacific
JapanTokyo (example)Check route detailsVerify after connecting
SingaporeSingapore (example)Check route detailsVerify after connecting
Hong Kong SAR, ChinaHong Kong (example)Check route detailsVerify after connecting
North America
United StatesLos Angeles (example)Check route detailsVerify after connecting
United StatesNew York (example)Check route detailsVerify after connecting
Europe
SwitzerlandZurich (example)Check route detailsVerify after connecting
FranceParis (example)Check route detailsVerify after connecting
Other
See your account directorySee your account directoryCheck route detailsVerify after connecting

Distance to a region can help narrow down your options, but it isn’t the final word. Your connection also depends on your local carrier, the access route, and the destination service’s network. Even exits in nearby locations can perform differently. After choosing a candidate route, test it in the app you intend to use rather than relying only on the client’s connection status.

PATH / STRUCTURE

Dedicated, Relay, and Direct Routes

The explanations below describe general routing concepts, not performance guarantees for any specific node. Check the directory in your account for the connection type used by each VPNIW node.

IEPL / PRIVATE LINK

IEPL: Consider the route taken by key network segments

IEPL generally refers to an international Ethernet private line. This type of connection uses a dedicated link for traffic between specified network endpoints, aiming to make that segment’s path more predictable. However, traffic from your device to the access point, and from the exit to the destination website, may still travel over public networks. An IEPL label does not mean every part of the end-to-end connection uses the same transport.

For extended meetings, remote collaboration, or long streaming sessions, consider nodes labeled as dedicated routes and compare their continuity during the times you actually use them. The key question is whether the session stays stable, not whether a label sounds fast. A dedicated route cannot fix an unstable local Wi-Fi connection.

Dedicated capacity typically involves leased links and capacity planning, with a different cost structure from ordinary public networks. This is a general principle, not an indication that VPNIW charges an additional fee for dedicated routes. Check your account for plan availability; route names alone don’t imply extra charges or exclusive resources.

RELAY / TRANSIT

Relay routes: paths via an access node

A relay route connects to an access node first, then follows another path to the exit. This changes how the connection is routed between the access point and exit, rather than sending your device directly along the original path to the exit. A relay adds a hop, but more hops don’t necessarily mean a slower connection. Whether the route is suitable depends on your local network and destination region.

Relay routes are worth considering for everyday browsing, research, and cross-region access. If a direct route connects but repeatedly stalls while loading, trying a suitable relay node may help. Compare routes on the same device, network, and target app so changes in Wi-Fi or website response times don’t skew the results.

Relay routes require access points and forwarding resources. Costs depend on the access network, exit location, and resource configuration, so it’s not accurate to say they’re always cheaper than dedicated routes or more expensive than direct routes. Compare the traffic and route options included in your plan rather than treating network architecture as a price ranking.

DIRECT / PUBLIC PATH

Direct routes: connect to the selected exit

A direct route generally means your device connects to the node’s exit without an additional relay access hop defined by the service directory. The path is easier to understand, but actual traffic still depends on carrier interconnections and routing. A nearby exit or a shorter path alone doesn’t guarantee better performance at all times or on every network.

If your local network has a good connection to the destination exit, a direct route can be a good option for everyday access and a useful baseline for diagnosing access-path issues. If a page intermittently fails to load, compare direct and other route types in the same region. If switching routes restores access in the target app, investigate the original path before attributing the issue to your account or device.

Direct routes generally require fewer relay-related resources, but exit capacity and public-network transport still have costs. Differences in route architecture don’t mean plans include different amounts of data. Choose a plan based on the plan page, and choose a node based on your use case, regional requirements, and connection results.

View plans and data terms →

USE CASE / SELECTION

Choose a route for your needs

Choose a route based on the service you want to use, not its name. First identify the website or app, the region it requires, and whether you need a long-running session. Then select a candidate node from the directory. Keeping one route for regular use and noting a suitable alternative is easier to manage than frequently switching regions.

Everyday browsing: make sure pages load fully

For web browsing, start with a region that meets the site’s requirements and connects reliably. Check more than the homepage: test images, search, sign-in, and downloads. Some pages load resources from different domains. If the homepage opens but images don’t, client routing rules may be the issue; switching regions may not be necessary.

If most websites work but one doesn’t, first check whether the site itself is available and whether only specific resources are affected. Keep the region the same and try another available route to help distinguish an exit issue from a client settings issue. See our setup guide for basic import and routing checks.

Streaming and mainland China services: check the region and playback

Streaming access depends on the platform’s regional and account requirements. Connecting through a region doesn’t guarantee access to all of its content. Choose a route in a region supported by the platform, sign in, open the title you want to watch, and test playback. Directory labels are a starting point; actual playback is what matters.

For services in mainland China, use a suitable route for access to mainland China rather than confusing it with an international exit. If the homepage loads but a video won’t play, check your account entitlements, content availability, and app cache. For long viewing sessions, keep an eye on your plan’s remaining data; video quality and viewing time both affect usage.

Read the streaming access guide

AI tools: keep sessions stable instead of switching regions

AI tools may have separate requirements for account region, exit location, and service eligibility. Check the tool’s current requirements, then choose a suitable region. Test the full workflow, including signing in, submitting a request, and viewing the response. Opening an information page alone doesn’t confirm that your account can use the tool.

When working with AI tools, try to keep the exit region consistent so frequent node changes don’t make issues harder to diagnose. If a request fails, first distinguish a network interruption from an account restriction or a problem with the tool itself. A route only handles the network connection; it can’t grant account permissions or guarantee ongoing availability.

Read the AI tools access guide

Gaming: check server regions and client support

First check the game server’s region and how the game connects. Being able to access a website through a node doesn’t mean game traffic follows the same route. Check that the client mode and rules are appropriate, then test connection stability, matchmaking, and in-game sessions. Don’t assume that web browsing results apply to games.

Use the game server’s region as a starting point when choosing a node, and consider the stability of your local network. If you keep disconnecting, pause high-bandwidth tasks on other devices, check your Wi-Fi signal, then compare routes in the same region. Suitability depends on the specific game and needs to be tested; this page makes no gaming performance guarantees.

Work: keep your exit consistent and follow your organization’s policies

Remote work may involve documents, video calls, company sign-ins, and internal systems. Use a route that meets your organization’s policies and account region requirements; don’t replace an access method specified by your employer. Test the systems you use before starting work, and keep the exit region consistent during a session to reduce the chance of extra account checks triggered by a region change.

VPNIW supports unlimited devices, but remember that all devices share your plan’s data allowance. Connect from Windows / macOS / iOS / Android / Linux using the relevant client settings. Rules may differ between devices. If one device has an issue, compare its configuration with a working device before deciding whether the route is at fault.

CHECK / HANDOFF

Verify Your Connection and Troubleshoot Issues

For first-time setup, sign in to the user panel to access your subscription and client links. Clients are provided based on your account plan; this page does not offer public installation packages. After importing your subscription, refresh the directory, choose a node for the direction of access you need, connect, and open the target app. No email address is required; create an account with a username and password.

Verify your connection in this order: configuration, exit, target app. First check that the client has the required connection mode enabled. Then check the network path used by the app with an exit lookup, and finally test the feature you need. If the client says it’s connected but the app still uses your original network path, check the system proxy, app rules, and settings conflicts with other connection tools.

When an issue occurs, keep your current settings and note what happened. Leave the device and local network unchanged, switch only to another candidate route, and check whether the same destination works. Then see whether other websites have the same problem. This helps isolate local network, route, and destination-service issues. Changing several settings at once can make the problem difficult to reproduce.

If you need help from support, open a ticket in the user panel and include the client name, operating system, route name, time of the issue, target app, and troubleshooting steps you’ve already tried. You can attach a screenshot with sensitive details obscured, but don’t share your password or full subscription URL. The route name can help support investigate; account credentials should never appear in a troubleshooting report.